.ticket-search{display:grid;grid-template-columns:1fr 1fr auto;gap:10px}
.ticket-card{margin-top:24px}
.ticket-thread{display:grid;gap:14px;margin-top:24px}
.ticket-message{max-width:86%;padding:15px 17px;border:1px solid var(--line);border-radius:15px;background:#171923}
.ticket-message.team{margin-right:auto;border-color:#40386c;background:#1d1832}
.ticket-message.customer{margin-left:auto;background:#101d24;border-color:#24404b}
.ticket-message.internal{margin-left:auto;margin-right:auto;border-style:dashed;border-color:#765d2d;background:#292111}
.ticket-message>div{display:flex;justify-content:space-between;gap:18px;margin-bottom:8px}
.ticket-message strong{font-size:12px}
.ticket-message time{color:var(--muted);font-size:10px;white-space:nowrap}
.ticket-message p{margin:0;color:#d5d2de;font-size:13px;line-height:1.65}
.ticket-reply{display:grid;gap:14px;margin-top:24px;padding-top:22px;border-top:1px solid var(--line)}
.admin-thread{margin-top:14px}
@media(max-width:680px){.ticket-search{grid-template-columns:1fr}.ticket-message{max-width:100%}}
.advanced-filters{display:grid;gap:14px;margin:0 0 18px}.archive-tabs{display:flex;gap:8px}.archive-tabs a{padding:10px 15px;border:1px solid var(--line);border-radius:10px;color:var(--muted);font-size:12px;font-weight:700;background:#11131d}.archive-tabs a.active{color:#fff;border-color:#51468b;background:#211b39}.advanced-filters form{display:grid;grid-template-columns:minmax(180px,1.5fr) repeat(4,minmax(120px,1fr)) auto auto;gap:9px;padding:15px;border:1px solid var(--line);border-radius:14px;background:#11131d}.advanced-filters input,.advanced-filters select{min-width:0;width:100%;padding:11px 12px;border:1px solid #343342;border-radius:9px;background:#0c0e16;color:#f4f2ff;font:12px 'DM Sans'}.advanced-filters .btn{padding:11px 16px}.clear-filter{display:grid;place-items:center;padding:0 8px;color:var(--muted);font-size:11px;font-weight:700}.update-layout{display:grid;grid-template-columns:1.15fr .85fr;gap:18px;margin-top:30px}.update-card{display:grid;gap:20px}.update-warning{padding:15px;border:1px solid #51468b;border-radius:12px;background:#171429}.update-warning strong{font-size:13px}.update-warning p{margin:6px 0 0;color:var(--muted);font-size:11px;line-height:1.6}.update-warning code{color:#b5aaff}.backup-list{display:grid;margin-top:18px}.backup-list>div{display:flex;justify-content:space-between;gap:15px;padding:13px 0;border-bottom:1px solid var(--line)}.backup-list strong{font-size:11px}.backup-list span,.muted{color:var(--muted);font-size:10px}@media(max-width:1100px){.advanced-filters form{grid-template-columns:repeat(3,1fr)}}@media(max-width:760px){.advanced-filters form,.update-layout{grid-template-columns:1fr}.archive-tabs a{flex:1;text-align:center}}